We are here to answer your questions and provide guidance on your skincare journey
Whether you have questions about our products, need help choosing the right programme, or want to share feedback, our team is ready to assist you.
Covent Garden, London
Skincare results vary by individual and product type. Generally, hydration improvements may be noticed within days, while concerns like pigmentation or fine lines may take 8-12 weeks of consistent use.
We offer programmes tailored to different skin types including sensitive skin. Our advisors can help you choose the most appropriate products for your needs.
Currently, we ship within the United Kingdom. We are working on expanding our delivery options to serve customers across Europe in the near future.
We accept returns of unopened products within 30 days of purchase. Please contact us for return authorisation before sending items back.
Response times may vary based on enquiry volume. For urgent skincare concerns or adverse reactions, please consult a healthcare professional immediately rather than waiting for our response.